Arboriculture Canada Training and Education Ltd is aware that you may have concerns regarding your personal information stored in our databases. Please take a moment to read through the following information regarding our privacy policies.

With every online transaction on arborcanada.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. During the check-out process, you will be forwarded to a Moneris pay-page where, for purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s). Your credit card information is used only for purchases of products and services from Arboriculture Canada Training and Education Ltd and will not be used for any other purpose.

If you are paying for tuition, or enrolled in one of our education programs, we will ask you to create a personal account on our website. During this process, we will ask you to create a unique user-id and access password. Creating an account allows you to (a) register for courses, (b) communicate with fellow students, instructors and administrators, (c) print upcoming schedules and (d) pay for courses and events. For your privacy and security, we do not store credit card information in your arborcanada.com account. You can log-in to your account page and update this personal information at any time.
ArborCanada administrators will use your email address to send out receipts, important course information, urgent reminders and changes to itineraries and dates.

We do not sell, rent, exchange or give your name or other personally-identifiable information to third-party companies for their marketing purposes. We may provide your name, phone number and email address at the request of reputable companies directly involved with your training or education programs. Your credit card information is not shared with any other persons and / or companies, and is not used outside of the Moneris payment gateway. We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.

Our databases are protected with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. All credit-card information transmitted through arborcanada.com is used on Moneris’s secure server. The Moneris pay-page uses Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. If you would like more information on this security, simply right click above the Moneris SSL banner and press ‘properites.’

If you have any further questions regarding our privacy and information use policy, please contact us at:

Arboriculture Canada Training and Education Ltd.
5137 – 51 St.
Olds, AB T4H 1H1
Toll-free: 1-877-268-8733
Direct line: 403-556-1701
Fax: 1-866-514-8236

e-mail:
info@arborcanada.com
or nancy@arborcanada.com